Frequently Asked Questions

Your Top Questions Answered By Clarest Health

With CareFil Rx, your medications will be sorted, packaged and delivered directly to you. We make it simpler, safer, and more convenient to take the right medications at the right time.

Correct! We will dispense your 30-day supply of prescriptions and package them in customized, easy-to- use, tear strip pouches labeled with the day and time you should take them, then deliver them directly to you.

Yes. Providers often encourage Medication Management solutions as they can positively impact the patient’s life. Our team works side by side with you, your providers and pharmacies to ensure you are receiving the right medications and the right time.

It’s easy! We take care of everything. After you enroll with us, our team will work with your current pharmacies and providers, to ensure a seamless transition and transfer of your medications.

We will simply package your stable medications in our pouch packaging and bottle the medications that keep changing. Once those medications become stable maintenance medications, we will convert them to our easy-to-use pouch packaging.

We can manage an unlimited number of prescription medications and over-the-counter products.

Once your medications have been sent to you, our pharmacy cannot accept returned medications, nor offer any type of refund.

Yes, we can ship refrigerated medications.

Some medications like inhalers, syrup, insulins, or any medication that is taken only as needed cannot be sorted into tear strip pouches. We are happy to provide these medications in their own appropriate packaging for your monthly delivery. We will make every effort to send these at the same time as your monthly shipment so that you receive all of your medications in a single shipment each month.

Yes! We supply over the counter medications, including vitamins and supplements. In the event that your insurance does not cover these items, we offer competitive pricing and a variety of products.

Each medication pouch is customized and printed with the date and the time to be taken, along with the name and physical description of the contents. You will also receive complete information on precautions, drug interactions, and side effects for each medication.

Following your monthly outreach call from a CareFil Rx team member to confirm any changes to your monthly medications, a 30-day supply will be delivered to you each month.

Our services, including packaging and delivery, are provided at no additional cost*. You are simply responsible for your regular prescription co-payments which are similar to, or the same as, a retail pharmacy.

*Benefits may vary based on your insurance plan and provider.

We can accommodate medication changes, including the addition and/or removal of medication(s). We work closely with you and your provider to determine the best course of action. We will call you approximately one week prior to the start date of your next 30-day regimen. At that time, we can discuss any changes that may have occurred since your last fill date.