The Pharmacy Leader’s Playbook
As a Pharmacy Leader, you’re steering pharmacy strategy beyond compliance, with a focus on improving adherence, outcomes, and plan performance. However, in a post-pandemic landscape of tighter competition and rising drug costs, reactive Medication Therapy Management (MTM) programs tend to fall short. Comprehensive Medication Management (CMM) is the proactive, clinical-first alternative—one that elevates pharmacists, boosts Star Ratings, and strengthens member retention.
A Guide to Medication Management for CMS Star Ratings
CMS Star Ratings, issued annually by the Centers for Medicare & Medicaid Services (CMS), serve as a benchmark for how well health plans deliver quality care and positive member experiences. Plans earning 4 or more stars are eligible for Quality Bonus Payments (QBPs), which increase their Medicare revenue and enable them to enhance benefits or reduce premiums for members.
